Canine and Feline Behaviour Service

Just like humans, all dogs and cats have individual personalities. Behaviour problems are relatively common in both dogs and cats and can be very distressing for owners. Our behaviour service is one of only a small number of services led by an experienced EBVS® European Specialist in Behaviour Medicine and as such, you can be sure that both you and your pet will get the most appropriate, up-to-date and compassionate help. Our behaviour service can assist with any canine or feline behaviour problem, including but not limited to separation anxiety, fears and phobias, aggression (towards other pets or people), repetitive or compulsive behaviours (such as barking, tail chasing, fly-biting) and toileting issues (such as inappropriate elimination and idiopathic feline lower urinary tract disease).

In advance of requesting an initial behaviour consultation, you must be referred by your local vets. We will then contact your local vets to ensure we have all of your pet’s clinical records. For consultations in behaviour, we require all patients to be seen by their primary care practice for a physical examination and routine bloods, within 4 weeks of the initial consultation. Our team will work closely with your local veterinary surgeon to ensure your pet does not have any underlying health issues which could be contributing to their behaviour problem. If it is felt that any medications are required to help with your pet’s condition, we will work with your local veterinary surgeon to organise this for you.

Initial behaviour consultations cost £240.00 and last up to 90 minutes. Following your initial consultation, a follow-up consultation might be recommended in order to assess progress and ensure we are heading in the right direction. Follow-up consultations cost £120.00 and last up to 40 minutes. If your pet’s issue appears particularly complex and would likely benefit from multiple follow-up consultations, we can discuss a set cost for a package of follow-up consultations, to ensure that you and your pet can get the necessary help and support. Many insurance policies cover behaviour consultations. Please check your policy details or contact your insurance provider for more information.

Our Team

What we do

We provide a service that allows pet owners to consult with veterinary specialists by telephone or video consultation.

We offer independent, specialist advice from the comfort of your own home and without the commitment of further tests, treatment or significant costs. During the consultation with one of our specialists, we can discuss all aspects of the pet’s condition, including options and recommendations for further investigation, the diagnosis (or potential diagnoses), potential treatment options and the likely prognosis.

How it works

It’s easy to get a specialist opinion on your pet’s condition

Online form

Request a consultation by filling out our online request form.

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Set appointment

We will contact you with an appointment date and time.

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Review documents

We collect and review all of your pet’s previous history and test results in advance of your consultation.

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Phone call or video

Your video or telephone consult takes place.

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You and your local vet receive a written summary of what was discussed during your consultation.

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