How it works
It’s easy to get a specialist opinion on your pet’s condition
Online form
Request a consultation by filling out our online request form.
Set appointment
We will contact you with an appointment date and time.
Review documents
We collect and review all of your pet’s previous history and test results in advance of your consultation.
Phone call or video
Your video or telephone consult takes place.
Summary
You and your local vet receive a written summary of what was discussed during your consultation.

What we do
We provide a service that allows pet owners to consult with veterinary specialists by telephone or video consultation.
We offer independent, specialist advice from the comfort of your own home and without the commitment of further tests, treatment or significant costs. During the consultation with one of our specialists, we can discuss all aspects of the pet’s condition, including options and recommendations for further investigation, the diagnosis (or potential diagnoses), potential treatment options and the likely prognosis.
Conditions we can help with
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Behaviour medicine
Behaviour problems are relatively common in both dogs and cats and can be very distressing for owners. Our behaviour medicine service can assist with any canine or feline behaviour problem.
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Cardiology
Veterinary cardiology specialists deal with conditions affecting the heart. Diseases affecting the heart are common in both cats and dogs, and while typically encountered in middle-aged and older animals, congenital heart disease is also relatively common.
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Dermatology
Veterinary dermatology specialists deal with conditions affecting the skin and ears. These are some of the most common reasons for pets to be presented for veterinary attention.
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Exotics and avians
Rabbits, Guinea pigs, other small mammals, birds and reptiles all deserve the same level of specialist care that is available to cats and dogs. Our specialists offer a wealth of knowledge.
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Internal medicine
Specialists in internal medicine deal with a wide range of clinical problems. Our internal medicine specialists can offer advice on a range of different conditions.
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Ophthalmology
Veterinary ophthalmologists deal with conditions affecting the eyes. Diseases affecting the eye can occur at any age. Our specialists have experience in a range of conditions.
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Orthopaedics
Lameness is a common problem in dogs and cats and can affect quality of life due to pain and decreased mobility. We can talk you through the options for treatment to ensure your pet’s comfort.
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Weight Management
The weight management clinic will assess your pet’s weight in the context of their general health and with consideration of both your and your pet’s requirements.
Need help with something else?
Providing case management assistance from veterinary
specialists by telephone or video consultation.
