How can we help you

Our purpose

Our aim is to provide both vets and pet owners with constructive advice to assist with ongoing patient management. Our ethos is to focus on what can be done moving forwards with a case, considering the individual pet and owners’ needs. Consulting with the pet owner ensures we can provide the best, most tailored advice for each individual patient with consideration of the owner’s needs and expectations. We recognise that the care provided by the primary practice is the cornerstone of managing every case. As such, we keep you informed of everything that was discussed during your client’s consult with us. We also offer an advice service for veterinary professionals – see our case advice page for more information!

If you would like us to consult on a case and would like us to contact the owner to organise a consult, simply get in touch through our contact form or email us on [email protected].

Ongoing case management

Many cases and conditions can and should be managed long-term by general practitioners. Some cases require referral or consultation with a specialist. In such cases, often a consultation between the owner and a specialist can assist with formulating the best plan going forward for that case.

For example, those cases where a diagnosis has already been made but a specialist might be in a better position to discuss potential treatment options and prognosis, or maybe the next steps for investigation are unclear. Perhaps referral to an ‘in-person’ specialist centre has been discussed, but the owner is unsure if they can commit the time, travel or finances associated with referral, and a consult with a specialist may assist them with decision making. 

You remain the primary veterinary surgeon

Following every consultation, a written consultation summary with our recommendations for case management is provided. We hope that our input can be used to assist with clinical decision making, giving you the added confidence that a potential plan has been discussed with a specialist.

We do not take over case management, and this ensures that the general practitioner remains the primary veterinary surgeon for the case. 

Sign up to our free online lectures for vet professionals

We provide free, online CPD, available to all veterinary professionals. Online lectures will be offered once per month.

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